Mutare News

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Aug 14, 2017

New Release of Vital Link Platform Puts an End to Alert Fatigue

The latest release of Mutare's revolutionary Vital Link platform includes a significant and welcome new feature that allows users to identify their message deliveries by type. Learn More>>


Aug 7, 2017

Mutare’s Answer to Microsoft’s End of Support Announcement

If your Avaya platform relies on Office 365 in the cloud for Unified Messaging, you have less than 12 months to figure out what to do. Learn More>>


Jul 24, 2017

National Business Institute Embraces Genius Smart Assist by Mutare

NBI was first introduced to SAM (Smart Assist by Mutare) in May, intrigued by the promise of a break-through technology for handling voice messages faster, better, and at a fraction of the cost of the organization’s traditional enterprise voicemail system. It did not take long for her to draw a conclusion. Learn More>>


Jul 5, 2017

Mutare giSTT, Smart Assist by Mutare Solutions Featured in Avaya Podcast

In a recent audio podcast interview, Mutare’s Executive Vice President Rich Quattrocchi spoke with Avaya Manager of Business Development, Bill Petty, about how Mutare’s “smart” applications are revolutionizing the way Avaya customers are managing their enterprise messaging. Learn More>>


Jun 19, 2017

New SAM Software Release Delivers Superb Users First Capabilities for Enterprise Messaging

Mutare has introduced several user first enhancements to its revolutionary enterprise messaging digital assistant. SAM (Smart Assist by Mutare) answers missed calls, converting voice to text and digitally delivers Smart messages to user by email, SMS or Skype. Learn More>>


Mar 22, 2017

The Opportunity Behind Missed Calls

Every call, even hang-ups, holds the potential for enhanced customer relations and quicker caller response. Learn More >>


Mar 13, 2017

Telinta and Mutare Work Together to offer Prepaid Voicemail-to-Text Solutions for VoIP Service Providers

Mutare, a leading provider of voicemail transcription solutions and services, and Telinta, a global leader in cloud-based VoIP switching and billing solutions, today announced that Mutare’s automated voicemail transcription solution can be purchased on a prepaid basis and used via Telinta’s cloud-based softswitch platform. Learn More >>


Mar 7, 2017

Mutare giSTT Speech to Text “Snap In” for Breeze Now Available on Avaya Snappstore

Mutare announced the launch of its giSTT speech to text connector for Avaya Breeze on the Avaya Snappstore. The free, easy to use snap-in enables developers on the Breeze platform to bring speech-to-text capabilities to their business applications. Learn More >>


Feb 23, 2017

Mutare Voice Message Migration Solution Supports Data Loss-Free Avaya-to-Cisco Conversions

Companies planning to move from Avaya Aura Messaging to the Cisco Unity voice messaging platform can now complete the conversion without loss of saved messages and much of the related mailbox data through Mutare’s Voice Message Migration service. Learn More >>


Feb 6, 2017

Mutare’s SAM Voicemail Replacement Solution Now Integrates with Salesforce/CRMs

Now, with CRM integration, SAM message deliveries also include relevant caller information such as full name, title, company, email address and policy/account numbers, enabling quicker and more directed response to calls without the need to reference additional directories or data bases. Learn More >>


Older news articles can be found here.