Smart Assist by Mutare (SAM) Features

Make the Smart Decision

Far Easier to Manage Than Voicemail

SAM voicemail replacement

SAM replaces voicemail with a modern digital call completion workflow. SAM ensures the enterprise is responsive to callers while meeting the increasingly demanding needs to make employees more productive. SAM balances the needs for callers to leave messages and makes it easy for employees to manage missed calls from email, text messages and IM. SAM features include:

  • Call Completion with Smart Notification
  • giSTT Voice to Text Transcription
  • Smart Greeting Management
  • Voice Memo Recording
  • Smart Message Notification and Delivery
  • HIPAA Compliant SAM Messaging
  • Active Directory (AD) Synchronization
  • Streamlined Admin Interface
  • Flexible Deployment
  • Message Streaming
  • Salesforce Integration
  • Skype for Business and Lync Integration

For a full list of features and functions refer to the SAM System Description.