The application has really cut down on the amount of 'phone tag' we've had to play since the application was installed. That means less wasted time and less frustration for us and our customers."
Tom Drescher
Cuyahoga County
Technical Documents
Mutare Software continually updates its technical documents for our customers and business partners.
The following documents are grouped by product. If you do not find the document you are looking for, email the Mutare support staff.
You may also want to check out our Technical FAQs page, which contains many common questions and answers.
Access these files directly by selecting the link. All files are in Adobe Acrobat (PDF) format.
EVM for MM
154 - Application Server Information
152 - EVM for Modular Messaging Pre-Installation Checklist
EVM for Intuity
154 - Application Server Information
158 - EVM for Intuity Pre-Installation Checklist
Avaya Application Note - EVM with Avaya IA770
giSTT
224 - Mutare giSTT Speech to Text Requirements
Message Archive
180 - Message Archive Pre-Installation Checklist
Visual Voice for CallPilot
154 - Application Server Information
211 - Visual Voice for CallPilot Pre-Installation Checklist
Enterprise Notification System (ENS)
145 - Mutare Communication Server (MCS) Specifications
172 - ENS Pre-Installation Checklist (MCS)
Avaya Application Note - ENS with Avaya CM
228 - ENS with Avaya CM using SIP
Message Mirror
154 - Application Server Information
193 - Message Mirror Technical Notes
176 - Message Mirror Pre-Installation Checklist
Message Rescue
154 - Application Server Information
227 - Message Rescue Pre-Installation Checklist
Password Reset
201 - Password Reset for MM Pre-Install Checklist
154 - Application Server Information
Inmate Line
145 - Mutare Communication Server (MCS) Specifications
202 - Inmate Line Data Queries
Voice Forms
145 - Mutare Communication Server (MCS) Specifications
215 - Voice Forms Pre-Installation Checklist
Message Monitor
154 - Application Server Information
220 - Message Monitor Pre-Installation Checklist
Mailbox Escalation
154 - Application Server Information
221 - Mailbox Escalation Pre-Installation Checklist
SE Training
Right-click and Save to downloadAugust 19, 2010 SE Training Video (38 MB)
- EVM Plus™
- giSTT™
- Message Mirror
- Message Rescue
- Message Archive
- Enterprise Notification System
- Automated Inmate Inquiry
- IVR Solutions
- Unified Messaging
- Business Continuity
- Express Apps
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